Ordering
All orders must be made through the online store on the website or by email. We do not accept orders or glass measurements over the phone. A written order is in the interest of both parties. The supplier confirms all orders.
Delivery of products
The supplier is responsible for any breakages that may occur during transportation when the price of the freight is charged to the customer. The customer is obliged to inspect the delivered products upon their arrival and to record any damage in the consignment note. If the product shows damage that has not been detected during delivery, the customer has five days to complain about the defects in writing to info@glassfactory.fi. The claim for transport damage ends after this. The delivery time for the products is 2-5 weeks, unless otherwise agreed. The freight of the products includes delivery to the yard at the end of the road, any collection must be agreed separately. Orders are generally delivered on weekdays from 8 am to 4 pm. The transport company agrees on the delivery time in advance, if the delivery is not successful due to the customer, an additional fee will be charged for the new delivery. To make sure you are able to accept your order, the shipping company will charge for the extra storage time.
Glass standards and warranty conditions
The products have a 2-year warranty. The warranty covers manufacturing defects and product defects, excluding normal wear and tear and glass breakage. The warranty is not valid if the structures to which the glasses are attached have moved or are alive, for example due to temperature. Note that mirrors are not resistant to moisture. The warranty does not replace oxidation from mirrors due to moisture. In the manufacture of glass, the dimensional tolerance is +/- 1mm. We follow the warranty conditions of the Finnish Flat Glass Association. Below are the most important standards related to the appearance of glass:
8.1 The quality of different glass grades and glass products is assessed in accordance with the current SFS-EN standards and the following are the main points of the quality assessment. More detailed information can be found at standards.
8.2 Float glass (and mirrors), SFS-EN 572-2: Simple, uncoated float glass must not cause disturbing image distortion when viewed from a 45 ° angle and at a distance of 4.5 m. Other defects are considered at a distance of 2 m perpendicular to the glass surface in normal daylight which does not cause reflections (scattered light). When viewed in this way, linear and wide errors and ø 3 mm point errors are not permitted. The number of point errors allowed depends on the size of the glass and the error ø.
8.3 Heat-tempered safety glass, SFS-EN 12150-1.2: The total deflection of the glass can be 3 mm / 1000 mm and the local deflection 0.5 mm / 300 mm. The edges of the glasses can be sharp-edged (TSH), rough-edged (RRH) or gloss-edged (KRH).
8.4 Laminated glass and laminated safety glass, SFS-EN 12543 and SFS-EN 14449: The glass may have point defects. The permissible number of defects of ø 0.5… 1 mm and ø1… 3 mm depends on the number of lamination layers and the surface area of the glass. Errors with a ø of 3 mm or more are not permitted. Linear errors <30 mm are allowed. A linear error of more than 30 mm is allowed when the glass size is> 5 m2. Holes and wrinkles in the laminating film are not allowed in the visible area of the glass after installation, but in areas that are “hidden”.
Billing
All products we sell are custom-made and have no right to exchange or return. Payment for the products is made through Klarna.
Responsibility
We are not liable for consequential damages. If there is a defect in the products we deliver, we will only replace the portion of the defective material. All products are custom-made and have no right of exchange or return. We are also not responsible for unexpected delays or force majeure in production or transportation.
We reserve the right to make changes.
We also craft stylish and refined aluminum or oak frames for mirrors, along with suitable hanging hooks or mounting strips. The mirror can also be glued to the wall. All finished mirrors undergo thorough inspection, and for the duration of delivery, the mirror surface is covered with protective material to ensure scratch resistance during transportation.
All mirrors from our workshop are 4mm thick.
The easiest and fastest way to order a custom mirror is to use the calculators on this page. Choose the desired shape of the mirror and fill in the measurement details, mounting method, and other information requested by the calculator. You will receive the price for the mirror immediately from the calculator, and this is the best price for 1-4 mirrors. If you need a larger quantity of mirrors, it is advisable to request a separate quote at myynti@lasitehdas.com.
Mirrors are delivered in the Helsinki metropolitan area with our own vehicles, and we aim to minimize packaging material when our trained driver transports the mirror. We can also send the mirror by freight to Finland and Europe; in this case, we strive to pack the mirror as securely as possible, and the largest mirrors are delivered in a wooden frame. We always take responsibility for transportation; if the mirror were to break during transport, we will deliver a replacement mirror.
The mirror can be installed on the wall using hooks or mounting strips. A frameless mirror can also be glued to the wall. In gluing, it is recommended to use elastic adhesive that does not fully dry hard. Apply the adhesive to the mirror in dots, not covering the entire surface.
Our mirrors are also available with a stylish background light using LED strips or an effective makeup light that illuminates through the mirror.
Choose a ready-made standard-sized mirror or use the calculator to select the shape of the mirror you desire, adding LED lighting as an accessory. The calculator always calculates the best and most affordable price for the mirror. Standard-sized LED mirrors are available in our online store.
Behind the backlit mirrors is an aluminum frame that allows for easy hanging. The frame thickness is 25mm, making the mirror's glass surface 29mm from the wall. We use only high-quality premium-grade LED strips with a lifespan of 50,000 hours. LEDs are available in both neutral 4000K and warm 3000K colors. Electrical installation for the mirror should be done by an authorized electrician.
Everything went smooth and the mirror looks great. Good packaging. I’m a very satisfied customer.
Toller Spiegel! Einwandfreie Lieferung und super verpackt. Definitiv weiter zu empfehlen!!!
Great light but no guidance on website related to tax. I got a suprise when I had to clear the item at customs
Toimitus oli nopea ja peili tuli ehjänä perille. Helppo asentaa ja on kyllä todella upea!
Tämä peili antoi olohuoneelleni aivan uuden, parannetun ilmeen! Aivan täydellinen ja niin kaunis.
Slimline - Extra Large Full Length Mirror With Oak Frame (110x210cm)
Slimline - Large Full Length Mirror With Black Frame (100x170cm)
Slimline - Extra Large Full Length Mirror With White Frame (110x210cm)
Alles hat gut geklappt.
Wir sind begeistert, perfekter Service und schnelle Lieferung
Pidän kovasti tilaamastaan peilistä, oli juuri sellainen kuin ajattelinkin sekä toivoin, kaunis.
Olisin toivonut suomen kielistä palvelua, koska minulle tärkeää mahdollisuuksien mukaan ostaa kotimaisia tuotteita. Ymmärrän että tarjotaan mahdollisuus asioida myös vaihtoehtoisesti englanniksi.
Kiitos. Hienoa että valmistatte Suomessa tuotteet🇫🇮
