i received after 3 days already an email that my order has been shipped. after a few weeks i didn’t receive my order so i contacted customer service and they got back to me within 24h. they contacted DHL and sorted everything out.. apparently it got forgotten or something at the post office and they apologised for the inconvenience.
I received my order a week after i first contacted customer service and super happy with the easy montage of the mirror and the insanely good wrapping (came in a solid wooden box not just a normal one).
would 100% recommend